Privacy Policy

Last updated: October 7, 2026

This policy explains how Padel Lens ("we", "us", or "our") handles information when you use our mobile app or padellens.app. The service is currently in beta.

1. Who is responsible

The controller for processing carried out by Padel Lens is Rohan Taneja, Flottwellstr. 21, 10785 Berlin, Germany. Contact: [email protected]. Playtomic is separately responsible for its own services and data processing.

2. Playtomic data and sign-in

You sign in using your existing Playtomic account. We process your email address, sign-in credentials, session tokens, and information returned by Playtomic to authenticate you and display your statistics. This can include account and player identifiers, names, profile photos, bios, gender, country and language, email or phone details and social identifiers returned by Playtomic, account verification and membership status, ratings and rating history, match dates, venues, participants, scores, and social or shared-match information available to your account.

The mobile app sends sign-in and data requests directly to Playtomic over HTTPS. The website sends them through our Cloudflare-hosted proxy, which checks beta access and forwards requests and responses to Playtomic. This means website credentials and responses pass through our infrastructure. The proxy does not intentionally save passwords or maintain a database of your match history.

Player information may include people you have played with or whose profiles you view. We use it to provide the requested views and statistics, not to claim rights over their information. Please use only an account you are entitled to access and respect other players' privacy.

3. Information stored on your device

The mobile app stores access and refresh tokens in local app preferences to keep you signed in. The app does not persist your password as a login preference.

The website stores session tokens and profile information in browser storage. If you choose "Remember me", it also stores an encrypted copy of your email and password in your browser, with its key held in IndexedDB. This is local storage, not a guarantee that credentials are inaccessible to someone with access to your browser or device. Website draft matches are also saved locally.

Signing out removes stored session information, but may leave drafts, cached images, preferences, or remembered website credentials. To remove these, delete drafts where controls are available, clear the site's browser data, or remove the mobile app and its data, subject to device backup and restore behavior.

4. Website hosting, waitlist, and support

Cloudflare hosts our website and may process IP addresses and technical request information to deliver and protect the service.

If you join the waitlist or contact us, we use your email address and the information you provide to manage beta access, respond to your request, and provide support.

We do not sell personal information or use it for advertising targeting.

5. Purposes and legal bases

Where the GDPR applies, we process the information necessary to provide the features you request on the basis of performing our contract with you (Article 6(1)(b)). We process access-control, security, technical, and support information for our legitimate interests in operating and protecting the service (Article 6(1)(f)). Waitlist updates requested by you rely on consent (Article 6(1)(a)), which you can withdraw by contacting us. Processing required by law relies on Article 6(1)(c). We do not use your data to make automated decisions producing legal or similarly significant effects.

6. Recipients and international processing

We share information as needed with Playtomic for account access, Cloudflare for hosting and storage, communications providers for waitlist management and support, and providers that deliver images and fonts. We may also disclose information when legally required. Relevant notices include Playtomic, Cloudflare, and Google.

Providers may process information outside the European Economic Area. Where applicable, transfers require a lawful mechanism, such as an adequacy decision or standard contractual clauses. Contact us for information about the safeguards relevant to your data.

7. Retention and security

Local data remains until removed or replaced, subject to backups. We keep waitlist records and access emails while needed to manage your requested access, and support messages only as long as necessary to resolve issues and meet legal or security needs. Provider technical logs follow the relevant service settings and retention policies. You can request deletion of identifiable records we hold. Playtomic retains its own records independently.

We use HTTPS for sign-in and API requests and restrict administrative access. No service or device storage is completely secure; please protect your device and Playtomic account.

8. Your rights and deletion

Depending on applicable law, you may request access, correction, deletion, restriction, or portability of your personal data, object to processing based on legitimate interests, and withdraw consent without affecting prior lawful processing. Email [email protected] with the subject "Padel Lens privacy request" and the email used for Padel Lens. Do not send your password. We may need to verify your identity and will respond within applicable legal time limits.

We can remove records under our control. Deleting Padel Lens data does not delete your Playtomic account or Playtomic's source records; contact Playtomic for those requests. You can also clear local data as described above. You may complain to your local data-protection authority, including the Berlin Commissioner for Data Protection and Freedom of Information.

9. Playtomic ownership and service availability

Padel Lens does not claim ownership of, or acquire intellectual-property rights in, Playtomic's services, trademarks, logos, APIs, or underlying player and match data. Any rights belong to their respective owners, including Playtomic, its licensors, clubs, and users, as applicable. Displaying or analysing information does not imply permission, a licence from Playtomic, or an official partnership. Personal-data rights remain with the individuals concerned.

If Playtomic requests that Padel Lens stop operating or stop accessing its services, we will comply and shut down the affected service or the app. This may happen immediately and without advance notice, except where notice or other steps are required by law. Changes to Playtomic's services, access restrictions, or other technical or legal reasons may also interrupt or end availability.

The beta may contain errors, and derived statistics may be incomplete or differ from Playtomic's records. We do not promise uninterrupted availability or continued access. Keep any information you need independently. Nothing in this notice excludes liability that cannot lawfully be excluded, limits mandatory consumer or privacy rights, or grants permission to use data contrary to applicable law or Playtomic's terms.

10. Changes and contact

We will post changes here with an updated date and provide additional notice where legally required. For questions or privacy requests, contact Rohan Taneja at [email protected].